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Coronavirus: Free service helps Toronto seniors learn how to stay connected
Inspired by their grandparents, David and Daniel Marrello created TechServeTO, a free service to help older adults learn how to stay connected through technology during the COVID-19 pandemic. Susan hay has the story.
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In the early days of COVID-19 confinement, David Marrello and his brother Daniel started noticing a struggle faced by their grandparents: they were having difficulty adapting to the realities of digital connection…
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David Marrello is used to his grandparents asking him for tech help.
Whether it’s how to print their taxes, or trying to connect with family members in Italy during the pandemic, Marrello said he’s always happy to show them how as they live under the same roof.
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When the COVID-19 pandemic hit Canada in March, David Marrello found himself housebound in Toronto with his parents and grandparents.
One day, Mr. Marrello watched his grandparents struggle with Skype and he offered to help. That led him to think about how other seniors were staying connected with family during the pandemic and how they were coping with loneliness.
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The pandemic created an urgent need among seniors to learn how to use video-conferencing and social media tools.
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Brothers David and Daniel Marrello talk about their service, ‘Tech Serve TO’ that provides tech support to seniors to help them stay connected with loved ones during the COVID-19 pandemic.