How it works

01
VOLUNTEERING

Volunteers sign up to help older adults with their technology problems. Selected volunteers undergo screening and training

Two people hold hands
02
REQUESTING FOR HELP
Simply fill out a form or call and our team will help you promptly
Seniors on the phone
03
MATCHING

Volunteers are matched with older adults, who they will call via phone within the next 24-48 hours to provide tech support

A hand pointing at a laptop' screen
04
Getting Started with TechServeTO

TechServeTO has completed over 2,000 free one on one tech support sessions. We match those in need with volunteers who have undergone a criminal background check. In addition, we have conducted over 75 workshops with groups of older adults, usually in partnership with senior centres or other senior community resources. We also refurbish and donate used devices to low-income older adults in need.

WE ARE HERE TO HELP

Video calling your loved ones

Connecting with your loved ones

Fixing your wifi

Internet security

Sending documents, pictures, and videos

Downloading apps, documents, pictures, etc

Blocking spam

Using search engines

Improving computer speed

Signing up online platforms

Recovering or changing passwords

Conserving battery life

Listening to music

Restarting devices

Storing or backing up files,  pictures, videos and more

FREE TECH RESOURCES

How to use Zoom

How to use Facetime

How to attach a document to an email

Quick tips for protecting yourself on the Internet

How to add friends on Facebook