Why are People Uninstalling WhatsApp?

WhatsApp users began to receive the new Terms and Conditions for the changes that are coming from February 8, 2021. 

This was disliked by users who feel there are privacy risks attributed to these new changes. A similar situation occurred when Instagram was bought out by Facebook.

Cross Information Between WhatsApp and Facebook

The Terms and Conditions also say that data will not only be collected from the main user but also from their contacts or third parties. For example, if the main user interacts in a group, the data of the other people who are part of it will be collected.

Why did the Terms and Conditions change?

The company indicated that sharing the data will aim to improve, correct, and personalize their services, as well as connect them with the products offered through Facebook.

The invasion of privacy because of social networks is an increasing problem circulating in our society.

The telecommunications company also stated that the intention of integrating its different products is to be able to offer a comprehensive and personalized experience to users. If they are not satisfied with the new policies, the user will be able to use alternative services, such as Telegram or Line.

According to the notice, by accepting the new terms and conditions, the user will allow the application or companies such as Facebook and Twitter to have almost total access to their activities, which range from text messages, contacts, purchases, and interactions with third parties, among others.

Will you be uninstalling WhatsApp?

Printable Handout Tutorials

Where to Find COVID-19 Status Information

Below is a PDF document outlining information about where to find online COVID-19 status updates from government and educational sources. It is in the format of a one page document that you are able to download and save, or download and print so that it can be referenced at any time.


Using Cloud Storage for Files and Photos

If one day you run out of space to store your photos or videos on your computer or maybe you want to find a safe and easy-to-use place to store information, you should consider the cloud.

“The cloud” is the term used to describe a space on the internet that hosts information and enables you to access it through any device and from anywhere in the world. It is like a memory stick (USB, flash drive) or hard disk, but with the added bonus of not having to physically carry it around.

What can you save on the cloud? Any electronic file: documents, spreadsheets, pictures, contacts, medical records, music, movies. You can also share what you store with other people without having to send the information by email. This helps you avoid having to send large files over email and risk them not being delivered because they are too large.

It also allows you to create, edit and save texts, spreadsheets or presentations. This quality is advantageous if you have to use programs like Word, Excel or PowerPoint, because you will be able to enter, view and update your documents through any device without having to carry your computer wherever you go.

To use cloud services, you will need an internet connection and access to your preferred web browser. You will also have to decide whether you want a free or paid service, which will determine the amount of space you will have available to you to store your content. Once you connect to the internet, go to the website of one of the services that offer the cloud, mentioned below, and follow the steps indicated to start storing your information. When you register for one of these services for the first time, you will have to open an account (which will likely be free), for which you must enter your personal information, a password, and your email address.


To avoid compromising the security of your information, you must be careful with the passwords you use to access these services. Use a different password for each social network and cloud service. It is also advised that you change your passwords frequently and use passwords that are difficult for hackers to crack, with different number, letters, and characters.

Keeping a copy of your content that you store on the cloud on a hard drive at home is a good security measure to ensure you don’t lose any important or confidential data. It’s also best to avoid linking your accounts from social networks, such as Facebook, Twitter or Google, and to also not share your passwords to your cloud account with anyone. It’s also good practice to not rely on the cloud to store files with sensitive or confidential information, such as bank statements or extremely personal documents in case there is a data breach. Since the cloud is completely internet-based, there is a risk of your cloud account being hacked and your documents and information being accessed by someone other than yourself.

Some examples of cloud services:

Apple iCloud (

If you are a loyal user of Apple, surely you will be interested in iCloud, whose main advantage is that it integrates with Apple devices. If you have an iPhone or iPad, and you link it to an iCloud account, all the contents of your phone or tablet will be saved automatically and can be accessed from any of these Apple devices.

One downside to iCloud is its high cost: the first 5GB are free (not including photos you take with your iPhone or iPad), but any additional space will cost you $1.59 per month for 50GB, $3.99 per month for 200GB, or $12.99 per month for 2TB. More information is available at:

Microsoft OneDrive (

Microsoft’s OneDrive also allows you to store and view files, photos, and videos through a computer or mobile device connected to the internet. OneDrive offers you 5 GB of free space. To increase the space available (if 5Gb is not enough), it will cost $2.00 a month for a 100GB. They also have other premium packages that give the user access to a wider range of features. More information on pricing is available at

One advantage of this service is that it integrates with Microsoft Office programs, like Word, Excel and PowerPoint, better than any other service. In other words, you only have to connect to the internet through a computer or mobile device to be able to edit any of these files that are stored in OneDrive, and the changes are saved automatically.

Dropbox (

Dropbox has become one of the most popular cloud services because it is so easy to use. When you install it on your computer, create a folder within Dropbox to deposit the files you want to store on the cloud. You will then be able to see and access them on many other devices that are connected to Dropbox: Windows, Mac, iPhone or iPad, Android or Windows Phone (the application is not affiliated with Dropbox).

This service is very flexible since it allows you to automatically store the photos you take with your mobile device or store your documents to always have them on hand. Dropbox offers you 2 GB for free and if you need more space, it costs $12.99 a month for 2000 GB billed yearly. More information on pricing is available at

Amazon Cloud Drive

If you are an Amazon user and have a subscription this is a great option for you! It is very easy to use and allows you to save and store all kinds of information. Amazon offers you 5 GB free and charges you $25 per year for 100GB. Unlike other services, Amazon Cloud Drive has a special service to save your music.

By using a cloud storage service, you will no longer have to worry about running out of storage space on your phone or computer.

Printable Handout Security Tutorials

How to Create a Strong Password

Below is a PDF document outlining a few tips on how to create a strong password. It is in the format of a one page document that you are able to download and save, or download and print so that it can be referenced at any time.

Printable Handout Security Tutorials

Changing Your Password on Windows 10

Below is a PDF document outlining how to change your password using a PC device that has the Windows 10 operating system. It is in the format of a one page document that you are able to download and save, or download and print so that it can be referenced at any time.


Guide to Using Twitter

Twitter is a social media network that has gained a lot of popularity and use, with more than 300 million active users worldwide.

Although there are many people who have registered on the app, there are some registrants that do not use this network actively. Some may have opened the profile a long time ago when Twitter first came out in 2006, and their account was likely abandoned because they did not know how to use it.

Twitter is technically defined as a microblog. The “blog” part corresponds to the first idea of ​​the network; write and share ideas or thoughts. The curious and most characteristic aspect of Twitter comes from the hand of the “micro” part.  You can share content, ideas, and photos, however there is a limit to how long each post can be, specifically 280 characters long.

You can also use Twitter to connect with other people and send messages. You can decide if what you share is made public or private according to the settings of your profile. In the public setting, everyone can have access to your account and your posts without restrictions, while in the private setting, only people you allow to follow your account will have access to your posts. Twitter also offers a private messaging service so you can directly message someone and only they will be able to see it.

Opening an account in a Web Browser

Open your favorite browser (Google Chrome, Safari, Firefox, Edge) and type in the search bar.

Click on the “Sign-up” button.

To make an account, you can either use your name or your email. If you use your name, the next field will be “Phone number”. However, if you do not want to give that information you can always sign up using your email.

If you choose to sign up with your email, Twitter will send you an email confirmation, so you can proceed to selecting your username.

Tips for choosing a username

Your username is the name your followers use when they send you replies, mentions, and Direct Messages.

It will also be part of the URL for your Twitter profile page. When you sign up, they will generate some suggestions available, but you can choose the username you like best.

You can change your username in your account settings at any time if the new username is not in use.

Usernames must be a maximum of 15 characters long and cannot include the words “admin” or “Twitter” to avoid brand confusion. If you receive a notice that the username you have typed out is “unavailable” it means another user has that username. Therefore, you must alter the typed username some way or you can use Twitter’s suggestions for you.

Getting to know your home screen

  1. Your tweet space = you can write anything you want and click on the Tweet button; it will appear on your feed within seconds.
  2. Home screen list = where you can access new notifications, direct messages (DM), bookmarked tweets and your profile information.
  3. Tweet feed = you can see all the tweets (posts) of the users you are currently following.

To follow an account (personal or business) go to the search bar on the top right corner and type the username of the account. You can also type topics and keywords in the search bar and the results will display many options.

When you are done typing you will see a full list of suggestions.

The checkmark beside a name/organization is the verification badge on Twitter which serves to confirm the authenticity of public interest accounts.

Click on the username you want to add and then click on the “Follow” button. Once you click on this, the button will change from “Follow” to “Following”.

Twitter is a great tool to stay informed with news events, stories, and updates as they happen! Many political figures, news agencies, police departments, celebrities, schools, and organizations have Twitter accounts that keep their followers updated.

You are all set to start using your twitter account. You will be updated to the latest news of your topic of interest.

Start following TechServe on twitter to stay up to date on any news or upcoming events that are going on!

Printable Handout Tutorials

How to Take a Screenshot on a Windows or Apple Device

Below is a PDF document outlining how to take a screenshot on your PC device that has the Windows 10 operating system. It is in the format of a one page document that you are able to download and save to your device, or download and print so that it can be referenced at any time.

Printable Handout Tutorials

Setting Up A Printer

Below is a PDF document outlining how to setting up a new printer and connect it to your device. It is in the format of a one page document that you are able to download and save, or download and print so that it can be referenced at any time.


Websites for your Health and Wellness

Wellness refers to the state or condition of an individual or group. It means being aware of your thoughts, feelings, emotions, routines and behaviors, and being able to overcome stress and daily issues that are a part of life. A higher level of well-being typically means that a person is making decisions and life choices that are physically and emotionally enhancing their quality of life. There are many ways to use the resources available on the internet to become more active by doing cardio exercises, for example, thus improving your wellness and well-being. Some of these resources are paid while others can be enjoyed free of charge depending on the variety of activities you want to do.


Yoga is not just a physical exercise. It is an activity that transcends the senses and invites you to enter a world of well-being and relaxation. The benefits of yoga for your physical health are well known, it increases flexibility, fights pain, relaxes you, and improves breathing and posture, among others.

For free yoga video tutorials, there are several pages used for all different levels, (beginners and advanced) as well as journals to keep up to date with the latest news.

YouTube is an excellent place for free yoga videos. By typing “yoga” in the search bar, you will find thousands of videos. The more popular, and potentially better quality, yoga tutorials will have more views and will likely be found on the first page of the search results.

The website “Do Yoga With Me” offers videos of classes and yoga positions for all levels. It offers 3-month free subscription and a variety on online videos to start learning if you are a beginner or continue your journey if you are more experienced. To access this webpage, you can either search on google with your favorite browser (Google Chrome, Firefox, Safari, Opera) and type “do yoga with me” or go to their web page Additionally, there are a number of free and paid for apps on your mobile device’s app store that you may want to look into!


For those interested in the art and technique of obtaining long-lasting images due to the action of light there are a free online lesson offered by academies dedicated to online learning. Open your browser and type or just “udemy” on google and you will find a variety of photography tutorials and courses. At the top of the webpage, you will see that there is a search bar so you can type in anything that you’re interested in to see if they have any resources to meet your needs. If you type “Free Photography Courses and Tutorials” in the search bar on the website, you will see a variety of courses for everyone. To gain access to the videos and the resources, you will have to sign up by clicking the “Sign up” button in the top right-hand corner. After you sign up, you are ready to go and can become an expert in photography in no time!

“Adorama” is another great website for those who want to learn how to take great pictures and also learn the story behind every picture with simple readings on their website. Login to and you will find a manual/guide that will help get you started with quick and easy steps.

Home Workouts

What better way to get rid of that extra quarantine weight than to do some simple workouts within the comfort of your own home! You can find some great at home exercise routines and online classes with a click of a button. There are a variety of routines that are perfect to tone different muscle groups and keep fit.

Fitness Blender ( gives you a variety of options for home training. There are different training videos ranging from 10 minutes to 1 hour, so you can choose the workout that works best according to your schedule.

YouTube is also a great resource to find home workouts that are free of charge and require no subscription. Type “home workouts” in the search bar at the top and you will find a workout that suits you best.

Banana bread is oh so great!…until you hop on the scale and see that you’ve gained some weight. You can start saying goodbye to those extra few pounds by doing some home workouts. Working out has never been so easy!


A Beginner’s Guide to eBooks

An eBook is a digital book, a collection of text, and in some cases images, that is published through certain platforms and can be accessed through special devices and applications. They offer many benefits with their use including the luxury of carrying around a smaller reading material and not having to worry about losing your bookmark. eBooks enable users to have access to a number of different reading materials at once without having to lug around your giant reading list collection!

Potential File Formats

The formats vary according to the e-Reader available. For example, the texts viewable on the Amazon Kindle have a unique format that cannot be read by any other e-Reader.

Below we will review the most popular text formats:


This format is used by the Amazon Kindle, one type of e-Reader. The text file type cannot be read by another e-Reader unless the file is converted. Texts bought in this format in the Amazon store are protected by DRM, meaning that the copyright information of your digital files is protected on this device. Unfortunately, this text format was replaced by the AZW file format (discussed below).


This file format is the replacement file type for the Amazon Kindle. It is also DRM protected and can only be read on Kindles or devices with Kindle apps. They are also only accessible from the Amazon store.


The most popular format and most widely supported for eBooks. It can be read on a variety of devices and most e-Readers (except Kindles). This text format gives a lot of versatility as it is readable on smaller screen sizes. This format is best used for text heavy books.


This file format is more widespread and has become a popular way of formatting eBooks. Although not generally considered a true eBook format, it is one that most people are familiar with. They are known for their ease of use and their high-end design and formats. However, they aren’t always easily read on a smaller screen.

Each of these formats have their pros and cons in terms of the underlying structure of the document, font type and size, etc. There are a number of other formats also available, however, these are the most common ones found in the major online stores.

How to Convert Files

There are a number of different file converters you can use find just by doing an internet search. For example, Calibre is a file converter and an organizer of the digital library. It is easy to use and able to convert many different file formats depending on your needs. You can download it at:

Download the eBook from Amazon and send it to your computer or open the Kindle program to download the file there. In the Kindle folder of your computer will be the eBook file. Upload the book from Calibre to add-book, connect the device and send the book. Calibre converts it to the necessary format automatically.

Reading an eBook on Other Devices

The eBook reader from Icecream Apps ( is a program that allows you to have a library with your eBooks and read them comfortably on your computer. They have a library with most popular formats such as those mentioned above.