My brother and I started TechServeTO in April 2020.
Although we were feeling down about the COVID-19 pandemic, we resolved to have a positive impact on people suffering from its implications. We saw our grandparents, whom we live with, struggling with everyday technology usage. So we thought to ourselves - if they didn't have us living with them, how would they connect with families, friends, and loved ones? How could they maintain a good level of physical and mental health while observing social distancing measures.
Then we did our research, and what we found was concerning. According to a recent study, 78% of seniors aged 65-75 owned a smartphone, but only reported “moderate” levels of confidence in using them.
TechServeTO is our solution - connecting digital-native millennial volunteers with older adults who just need a little bit of technical help to improve their everyday lives.
We want all older adults in Canada to build their digital literacy skills and become confident in using technology.